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- Where you located or based?
We are family based brand based in India.
- Do You Offer Customization or Personalization?
Yes, we are open to work on new creative ideas and hence, we do offer customization facilities to great extends on demand !
- Do you offer bulk orders at preferential rates?
Yes, we do offer bulk orders at preferential shipping rates across major regions of the globe including USA, UK, Canada, Europe, Australia etc.
- Is my Payment Safe?
Yes, all transactions to the Leather Panache’s website are safe, secured and encrypted to a secure server. We don’t store any information on our site.
- What are the payment methods available?
We accept various Payments methods like PayPal, Visa, Master Card, Bank Transfer.
- Will I be Charged with Duties / Customs / taxes?
Yes, Buyer has to pay and clear in case If there are any charges in accordance to his / her respective country authorization and policies.
- Can I Cancel / Change or Amend my Order?
Yes, you can cancel, change or amend the order till we have not shipped it.
- Can I return my Product?
Yes, you can return the product within 30 days or purchase, If it’s defective, damaged or in case you have received a wrong size or a different product !
- How Can I check the status of my order?
Once an order is shipped, you will be given a tracking number through which you can track your order.
- Is there a warranty on your products?
Well, there is no warranty on leather products but all of our products are reliable and quality assured.